The Cabin Procedural Investigation Tool (CPIT) focuses on understanding how and why an event occurred, rather than determining who is to blame. This process is built on an investigative philosophy that recognizes professional cabin crews rarely fail to follow procedures intentionally, especially when safety is at stake. A crucial aspect of CPIT is that airlines must adopt a non-jeopardy approach to incident investigations. CPIT includes over 100 analysis elements, allowing users to conduct thorough investigations, summarize findings, and integrate insights across various events. By organizing data effectively, operators can track their progress in addressing issues uncovered during analyses.
The tool consists of two main components: the interview process and contributing analysis. It offers a structured analytic approach with a series of steps designed to identify key factors contributing to cabin crew errors. Additionally, CPIT aims to develop effective recommendations to prevent similar errors in the future. Developed by Boeing, the CPIT approach draws lessons from its sister program, the Procedural Event Analysis Tool (PEAT), which has been available to airlines since 1999. Although CPIT is a stand-alone service, it is often provided alongside PEAT training.
