Aeroméxico has begun a revolutionary upgrade to its regional fleet of Embraer E190 aircraft, operated by its subsidiary Aeroméxico Connect, with the installation of high-speed satellite internet. This move marks a major step forward in the airline’s digital transformation and promises to enhance the flying experience for passengers across Latin America. By early 2027, Aeroméxico will complete the installation of this state-of-the-art connectivity system across its entire fleet of 34 Embraer E190 aircraft. Six planes have already been equipped with Viasat’s satellite connectivity system, with plans to expand this number to 11 by the end of 2025.
The Launch of High-Speed Internet on Regional Aircraft
Aeroméxico’s decision to install high-speed satellite internet on its Embraer E190 regional fleet is a game-changer for both the airline and its passengers. The system, provided by Viasat, enables passengers to stay connected during flights with free messaging, access to social media platforms, email, and high-quality streaming content. This connectivity ensures that passengers can continue working, staying in touch with loved ones, or simply enjoying their favorite online content while cruising at altitudes of up to 40,000 feet.
The introduction of free messaging across the entire regional fleet is a milestone for Aeroméxico. This service will be the first of its kind in Latin America, making the airline the only one in the region to offer free messaging on all its flights. This service allows passengers to send messages through popular platforms like WhatsApp, iMessage, and Facebook Messenger without worrying about expensive data charges.
In an official statement, Andrés Castañeda, Executive Vice President of Digital and Customer Experience at Aeroméxico, highlighted the significance of this development, saying, “Passengers will enjoy more comfortable flights, staying connected with free messaging, access to email, social media, and high-quality, stable online content.”
Phased Rollout: Transforming Air Travel in Latin America
The rollout of high-speed internet is part of a phased plan that will ensure the full installation of satellite connectivity on Aeroméxico’s Embraer E190 fleet by 2027. By the end of 2025, the airline aims to have 11 of the 34 aircraft equipped with the system, ensuring significant coverage within the next two years. This gradual approach allows Aeroméxico to fine-tune the system and address any challenges as it expands its fleet-wide internet service.
Currently, Aeroméxico has already equipped many of its larger aircraft, such as the Boeing 737 and 787 Dreamliner, with internet service. The decision to expand this service to regional aircraft underscores the airline’s commitment to improving the passenger experience at every level of travel.
The airline’s long-standing partnership with Viasat, which dates back to 2018, is a key factor in the successful implementation of this technology. Viasat’s reliable satellite service ensures seamless connectivity even at cruising altitudes, allowing passengers to stream videos, attend virtual meetings, and access corporate emails—all without the interruptions often experienced with older inflight connectivity systems.
The Benefits of Satellite Connectivity for Passengers
Aeroméxico’s high-speed internet rollout promises a range of benefits for passengers, making air travel more convenient and enjoyable. The free messaging service is particularly valuable for travelers who need to stay connected with family, friends, or colleagues. Passengers can send texts, share photos, and receive messages in real-time without worrying about Wi-Fi costs.
Beyond messaging, the full browsing packages available on Aeroméxico’s regional fleet will provide access to a range of online activities, from social media to video streaming. With a stable and fast connection, passengers can stream their favorite shows, access news sites, and browse the internet just as they would on the ground.
For business travelers, the satellite connectivity offers reliable access to corporate emails and other essential work tools. The ability to stay connected while flying allows professionals to remain productive during long regional flights, making travel time more efficient and valuable.
Aeroméxico’s Commitment to Customer Experience
The implementation of high-speed internet on the E190 fleet reflects Aeroméxico’s ongoing commitment to improving the customer experience. By investing in cutting-edge technology and ensuring that passengers remain connected throughout their flight, the airline enhances the overall journey, making it more comfortable and enjoyable.
This initiative is not just about convenience but also about positioning Aeroméxico as a leader in the Latin American aviation market. The move signals the airline’s commitment to adopting digital innovation and leveraging technology to meet the evolving needs of modern travelers.
A Strong Partnership: Aeroméxico, Viasat, and Embraer
The success of this project is attributed to the collaboration between Aeroméxico, Viasat, and Embraer—three key players in the aviation industry. Aeroméxico and Viasat have been working together since 2018, combining their expertise in telecommunications and aviation technology to deliver a superior inflight internet experience.
Moreover, Embraer has played a crucial role in supporting the installation of this technology on the Embraer E190 fleet. As a long-standing partner of Aeroméxico since 2007, Embraer’s commitment to the airline’s success further strengthens the project’s viability.
What’s Next for Aeroméxico’s Regional Fleet?
With the successful rollout of high-speed satellite internet on its Embraer E190 aircraft, Aeroméxico is positioning itself as a leader in passenger experience and digital innovation in the Latin American aviation market. The phased plan ensures that by 2027, all 34 aircraft in the regional fleet will be equipped with this cutting-edge technology, allowing the airline to stay ahead of its competitors in providing a seamless and connected travel experience.
The full implementation of Wi-Fi on Aeroméxico’s regional aircraft represents a major leap forward for the airline, marking a significant milestone in its ongoing efforts to enhance inflight services. As the airline continues to innovate and invest in new technologies, passengers can expect even more improvements in the years to come, further cementing Aeroméxico’s reputation as a forward-thinking airline dedicated to passenger satisfaction and comfort.
